Regulation (EU) 2022/2554 — Digital Operational Resilience Act. How AI systems in financial entities produce the operational evidence DORA requires.
DORA (Regulation (EU) 2022/2554) is an EU law in force since 17 January 2025. It requires financial entities to prove they can withstand, respond to and recover from ICT disruptions — cyberattacks, system failures, operational incidents — without collapsing.
It applies to around 20 types of financial entity — banks, insurers, investment firms, payment and crypto-asset providers — and, critically, to the ICT third parties they depend on, including cloud, software and AI vendors.
If you operate AI agents inside an EU financial entity, every automated decision an agent makes is an ICT operation. DORA expects that operation to be logged, classified, and demonstrable to a regulator who was not in the room when it happened.
The hard part is not writing the log. It is proving the log is true. A record the acting system produced about itself is a claim, not evidence. Under DORA, what an auditor needs is a record whose custody sits outside the system that acted — one that cannot be quietly edited after the fact.
TrustLayers captures each agent decision at the moment of execution, seals it in a tamper-evident chain, and holds custody independently of the system that acted. That is the difference between paperwork describing intent and evidence of what occurred.
The table below is not an illustration. It is generated from real decision records, evaluated against DORA criteria, agent by agent.
| Agent | Category | Events | Error rate | Violations | Drift | Sensitive | Encrypted | Overrides | DORA Criteria | Resilience |
|---|---|---|---|---|---|---|---|---|---|---|
|
TransparencyAgent
-ransparency-gent-297b…
|
Governance | 1,156 | 0% | 0 | 0 | 0 | 20% | 0 |
✓
✓
✗
✓
✓
✓
✓
✓
7/8
|
RESILIENT |
|
ClaraAI-Assistant
-lara-ssistant-a8ad…
|
Support | 200 | 0% | 0 | 0 | 0 | 3% | 0 |
✓
✓
✗
✓
✓
✓
✓
✗
6/8
|
PARTIAL |
|
HumanOversightAgent
-uman-versight-gent-01…
|
Governance | 58 | 0% | 0 | 0 | 0 | 0% | 0 |
✓
✓
✗
✓
✓
✓
✓
✓
7/8
|
RESILIENT |
|
ComplianceAlignment
-ompliance-lignment-08…
|
Governance | 30 | 0% | 0 | 0 | 0 | 0% | 0 |
✓
✓
✗
✓
✓
✓
✓
✓
7/8
|
RESILIENT |
|
AuditabilityAgent
-uditability-gent-aa78…
|
Governance | 7 | 0% | 0 | 0 | 0 | 0% | 0 |
✓
✓
✗
✓
✓
✓
✓
✓
7/8
|
RESILIENT |
|
ClaraAI-Voice
-lara-oice-7b52…
|
Support | 6 | 0% | 0 | 0 | 0 | 0% | 0 |
✓
✓
✗
✓
✓
✓
✓
✗
6/8
|
PARTIAL |
|
ClaraAI-Emergency
-lara-mergency-326e…
|
Support | 4 | 0% | 0 | 0 | 4 | 0% | 0 |
✓
✓
✗
✓
✓
✓
✓
✗
6/8
|
PARTIAL |
|
ClaraAI-Tracking
-lara-racking-c8c2…
|
Support | 1 | 0% | 0 | 0 | 0 | 0% | 0 |
✓
✓
✗
✓
✓
✓
✓
✗
6/8
|
PARTIAL |
|
DataGovernanceAgent
gov-datagovernance-005…
|
Governance | 1 | 0% | 0 | 0 | 0 | 0% | 0 |
✓
✓
✗
✓
✓
✓
✓
✓
7/8
|
RESILIENT |
|
SecurityAgent
gov-security-008…
|
Governance | 1 | 0% | 0 | 0 | 0 | 0% | 0 |
✓
✓
✗
✓
✓
✓
✓
✓
7/8
|
RESILIENT |
|
DocumentationAgent
gov-documentation-011…
|
Governance | 1 | 0% | 0 | 0 | 0 | 0% | 0 |
✓
✓
✗
✓
✓
✓
✓
✓
7/8
|
RESILIENT |